Ammar's Blog

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Here are ten things that may help any Network Engineer develop towards being a consultant: 1. Assume you know nothing and take time to understand your customer. Listen to your peers, listen to your customers learn from their experiences. There is always someone who knows more than you and he/she maybe across the table from you listening to your ëdrivelí. Understand your customer, understand their needs, understand their frustrations, understand their motives and understand their skills. Listen to what they have to say and try to empathise with their problems. Generally Networks are built to enable business, make sure you understand that business. 2. Develop your soft skills. Consultancy is about communicating your ideas and opinions. A lot of great ideas have been lost because of a failure to communicate them. Learn to use Visio (or whatever drawing package youíre comfortable with) time spent learning to use the many features of Visio is never wasted. Also learn to use Word, Excel

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